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How much does the shipping cost?

Our International shipments are sent by Poste International Recorded Delivery at a cost of Euro 15.00

Delivery times vary according to the country where the goods are shipped. Delivery to islands and disadvantaged places may take a few more days.

Once the order has been received, we will check the weight and volume obtained; if it does not fall within the basic rates, you will be notified of the difference to be paid (as described in the tariffs section).

Only after confirmation of payment we will proceed with the shipment.

Do you ship to my country?

We ship worldwide via postal service or upon request via FedEx.

See point above.

How long does it take for my package to be shipped and to arrive?

The preparation of the goods is between 1 and 4 working days (after payment confirmation and receipt of the “in progress” email), EXCLUDING Saturdays, Sundays and any public holidays. The time required may vary depending on the quantity of the order.

If the glass beads are not in stock and immediately deliverable you need to wait for the realization time of the work. The realization time can vary from 1 day up to 5 days, it depends on the object.

Delivery times vary according to the country of destination.

We ship the item carefully packed.

The tracking code will be communicated to the customer once the shipment has started.

Note: We are not responsible for unexpected turnaround times due to courier or customs service.

We are not responsible for or charge ourselves for any economic additions that any customs may require.

Can I truck my order?

All informations about the status of the order are sent to the email address provided by customer during checkout.

Once the order is placed you will get an email of confirmation by our payment circuit system, and one by our customer support.

Once the parcel is ready to be delivered you will get an email with tracking information.

Is the Import Duty Tax included in the products cost and/or shipping fee?

No. Duty import tax is at client expense when applied.


Frequently customer countries information:


EU countries, no duty to pay. UK customers since Brexit need to pay import tax by courier request.

USA import tax for glass accessories and glass decors are sometime charge by 3.8%tax or 6.5%.

Australia import tax is free for goods under 1000$AUD. 

Note: all official information about custom duty tax must be confirmed by Duty Office of the country of import

Need help?

Contact us at for any questions on shipping.